Privacy Policy for Clinicians
TERMS OF USE OF THE MINDPAX MEDICAL PORTAL
These Terms of Use of the Mindpax Medical Portal (“Terms“) set out the binding rules for the use of the medical portal (also referred to by its marketing name as the “Virtual Clinic“), which is part of the Mindpax M2 medical device (“Portal“), between MINDPAX s.r.o. as the operator of the Portal and the medical device.
1 BASIC PROVISIONS
1.1 The operator of the Portal is MINDPAX s.r.o., company ID: 04153359, with its registered office at Branická 26/43, Braník,
147 00 Prague 4, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 270848 (“Mindpax“).
1.2 A Healthcare Facility is an organization that has entered into a Mindpax Portal Use Agreement with Mindpax (the “Agreement“). The Healthcare Facility is hereinafter referred to as the “Healthcare Facility”).
1.3 Mindpax provides access to the Portal to authorized persons designated by the Healthcare Facility (“Users“). Users are required to comply with these Terms when using the Portal.
1.4 These Terms and Conditions form part of the Contract.
2 WHAT IS MINDPAX M2
2.1 Mindpax is a provider of a medical resource called Mindpax M2 for long-term and continuous monitoring of psychiatric patients for the purpose of providing psychoeducational suggestions to increase their competence in self-management, relapse prevention and prolonging remission time (“Mindpax M2“). The portal is part of Mindpax M2. Mindpax M2 is registered as a medical device under the registration number 00979079.
2.2 The portal is an application designed to track patient disease progression data collected through Mindpax M2, providing support for healthcare decision-making for the patient. Mindpax M2 is not a diagnostic tool and does not replace treatment in any way. Mindpax M2 is intended only for patients who are 18 years of age or older.
3 USER ACCOUNT
3.1 A User Account may only be created and used by a User who works for the Healthcare Facility. After the termination of cooperation with the Healthcare Facility, the User is no longer entitled to use the Portal.
3.2 The User accesses the Portal exclusively under his/her own login credentials.
3.3 It is forbidden to provide the User’s login data to another person. The prohibition of providing login data also applies to persons cooperating with the same Healthcare Facility and other Users of the Portal.
3.4 Suspected misuse or disclosure of login credentials must be reported to Mindpax immediately.
3.5 If a user account is inactive for more than 3 months, Mindpax is entitled to cancel the inactive user account after prior notification by email.
4 TERMS OF USE OF THE PORTAL
4.1 The portal may only be used in accordance with the intended use of the Mindpax M2 medical device. In particular, the Portal may not be used for patients under 18 years of age or with diagnoses other than those for which Mindpax M2 is intended according to the current medical device registration.
4.2 The Portal may not be used for research purposes or to conduct clinical trials, unless otherwise expressly agreed in the Agreement.
4.3 The Portal may only be used by patients of the Healthcare Facility after obtaining consents and fulfilling any other requirements under the relevant legislation.
4.4 Patient data is made available in the Portal after the patient has enabled data sharing in their app. The patient can also discontinue sharing data with the Healthcare Facility.
4.5 Patient data from Mindpax M2 in the Portal is for display only and is not intended to be downloaded, exported or shared or otherwise manipulated.
5 PROHIBITED USE
When using the Portal, it is prohibited to:
a) access the Portal other than through the login page or use automated means of login,
b) export or otherwise extract information from the Portal,
c) bypass, disable or otherwise tamper with security features or features that prevent or restrict the use or copying of Content,
d) provide false or misleading information,
e) disclose the User’s login credentials to the Portal to any other person (including persons within the Healthcare Facility) or disclose the contents of the User’s account to any other person in any other way,
f) access the patient’s user account,
g) upload or distribute information that is illegal, violent, pornographic or otherwise offensive or hurtful,
h) use the Patient Portal for patients under the age of 18,
i) copy, modify, decompile, disassemble, deface, damage, destroy, disassemble, reverse engineer, or attempt to reconstruct, identify or disclose any source code, underlying ideas, basic user interface techniques or algorithms of the Software,
j) infiltrate the Portal with viruses or other malicious programs that could damage Mindpax M2.
6 AMENDMENTS, EFFECTIVENESS, APPLICABLE LAW
6.1 Mindpax may modify these Terms at any time and in any manner by posting a new version of the Terms on the access page of the Portal at least 15 days prior to the effective date of the changes. If the Healthcare Facility does not agree to the change, it may terminate the Agreement effective on the day prior to the effective date of the changes to the Terms.
6.2 These Terms are governed by the laws of the Czech Republic.
6.3 These Terms and Conditions are effective from 1.12.2024.